Jones International University Online

MBA in Leading the Customer-Driven Organization

This program examines the paradigm shift in business assumptions about the customer and enables you to implement important structural changes designed to meet the needs of your organizations customers – both external and internal. Our core MBA curriculum in business, ethics and leadership fundamentals provides the perfect foundation for this highly-valued specialization. Students pursuing this specialization will: Learn how to assess customer needs and expectations and develop customer-driven goals, strategies, and standards as they contribute to a company’s bottom line. Apply effective leadership strategies and coaching to a variety of contexts, whether you work in teams, in front of a large audience or in situations of crisis or conflict. Identify, evaluate, and respond effectively to the socio-economic, political, cultural, environmental and competitive forces pushing firms and industries to become global.